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CPHQ Practice Exam Questions, CPHQ Latest Test Online
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The CPHQ Exam is designed for healthcare professionals who are involved in quality improvement initiatives, including healthcare quality directors, managers, coordinators, and analysts. It is also suitable for healthcare consultants, auditors, and researchers who specialize in healthcare quality. CPHQ Exam is open to individuals with a minimum of two years of experience in healthcare quality or a related field.
NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q174-Q179):
NEW QUESTION # 174
Which tool Is used to Identify resources needed to complete a project?
- A. cause-and-effect diagram
- B. SIPOC diagram
- C. control chart
- D. value stream man
Answer: B
Explanation:
A SIPOC diagram is a tool used in the Six Sigma methodology. SIPOC stands for Suppliers, Inputs, Process, Outputs, and Customers. During the Define phase of DMAIC, a SIPOC diagram is often used to identify relevant elements of a process improvement project. It helps to understand the process, identify the resources needed, and establish a clear starting and ending point for the process. It's particularly useful in the planning stage of a project to define the scope12.
References:
https://www.appvizer.com/magazine/operations/project-management/project-resources
NEW QUESTION # 175
Which of the following would provide the best information to a Quality Council interested in evaluating the effectiveness of quality improvement teams that were chartered during the past year?
- A. participant feedback about the dynamics of their team, ability of each team to meet pre-determined project milestones, and results of the team's work
- B. a summary of each team's charter, timeliness of tasks completed by each team, and validation of each team's commitment to conflict prevention
- C. team diversity as evidenced by professional credentials of members, meeting minutes for productivity assessment, and aggregate member satisfaction data
- D. a comparative matrix of each team's goals, demonstrated proficiency with statistical process control, and participant feedback about team members
Answer: A
Explanation:
The best information for a Quality Council to evaluate the effectiveness of quality improvement teams includes participant feedback about team dynamics, the ability of each team to meet pre-determined project milestones, and the results of the team's work. This combination provides a comprehensive assessment of how well teams functioned (dynamics), whether they met their goals on time (milestones), and the outcomes they achieved (results). This holistic approach allows the council to understand both the process and the results of the improvement efforts.
* Comparative matrix of each team's goals and proficiency with statistical process control (B):
While important, this focuses more on technical skills rather than overall effectiveness.
* Team diversity and aggregate member satisfaction data (C): These factors contribute to team performance but are less direct measures of effectiveness.
* Summary of charter, timeliness, and conflict prevention (D): These are important but do not address the actual outcomes and team dynamics as directly as option A.
References
* NAHQ Body of Knowledge: Evaluating Quality Improvement Initiatives
* NAHQ CPHQ Exam Preparation Materials: Measuring Team Effectiveness
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NEW QUESTION # 176
A facility Is reviewing their quality program for compliance with the Centers for Medicare and Medicaid Services (CMS) Conditions of Participation. Which of the following Is the most Important factor in program compliance?
- A. poor improvement outcomes monitored for an additional 12 months
- B. coordination by a full-time healthcare quality professional
- C. Integration into each department and service of the facility
- D. 12 months of data for each project
Answer: C
Explanation:
The Centers for Medicare and Medicaid Services (CMS) Conditions of Participation (CoPs) are health and safety standards that healthcare organizations must meet in order to begin and continue participating in the Medicare and Medicaid programs1. These standards are the foundation for improving quality and protecting the health and safety of beneficiaries1.
The CMS CoPs cover a wide range of areas, including emergency preparedness, physical environment, patients' rights, nurse staffing, medical records, lab and radiological services, and utilization review2. They also include requirements for policies and procedures that identify when a patient is in distress, how to initiate an emergency response, how to initiate treatment, and recognizing when the patient must be transferred to another facility to receive appropriate treatment3.
Given this broad scope, it is clear that compliance with the CMS CoPs requires integration into each department and service of the facility. This is because all these areas need to work together to ensure the health and safety of patients and to improve the quality of care. Therefore, the most important factor in program compliance with the CMS CoPs is likely to be B. Integration into each department and service of the facility.
While the other options (A, C, and D) are also important aspects of a quality program, they are not as comprehensive as option B. For example, having 12 months of data for each project (option A) and monitoring poor improvement outcomes for an additional 12 months (option C) are important for tracking performance and making improvements, but they do not cover all the areas required for compliance with the CMS CoPs.
Similarly, coordination by a full-time healthcare quality professional (option D) is important for managing the quality program, but it does not ensure that all departments and services of the facility are integrated and compliant with the CMS CoPs.
Therefore, based on the information available, the most important factor in program compliance with the CMS CoPs is likely to be B. Integration into each department and service of the facility. However, it is important to note that this is a complex issue and the actual decision should be made by the healthcare quality professional considering all relevant factors and resources.
NEW QUESTION # 177
Health plan databases are an excellent source of data for quality improvement projects particular projects that have
_______________. For many years, health plans have used a variety of means to collect data on their performance,
track the management of care received by their numbers and direct program in disease management and care
management.
- A. A population health management focus
- B. Sophisticated data warehouses
- C. Baseline assessment
- D. Full engagement at nursing unit
Answer: A
NEW QUESTION # 178
Which of the following is one purpose of clinical pathways?
- A. to minimize errors by guiding staff through the steps of a process
- B. to improve diagnostic accuracy by making diagnostic recommendations
- C. to reduce variability by establishing a standardized process
- D. to increase efficiency by generation of automated care plans
Answer: C
Explanation:
The primary purpose of clinical pathways is to reduce variability in patient care by establishing a standardized process. Clinical pathways outline the optimal sequence and timing of interventions for specific diagnoses or procedures, ensuring that all patients receive consistent and evidence-based care. This standardization helps to improve outcomes, reduce errors, and enhance the efficiency of care delivery.
* Increase efficiency by generation of automated care plans (A): While clinical pathways can improve efficiency, their primary goal is to standardize care, not necessarily to generate automated care plans.
* Minimize errors by guiding staff through the steps of a process (B): Error minimization is a benefit, but the main purpose is reducing variability.
* Improve diagnostic accuracy by making diagnostic recommendations (D): Clinical pathways focus more on treatment and care processes than on making diagnostic recommendations.
References
* NAHQ Body of Knowledge: Clinical Pathways and Standardization in Care
* NAHQ CPHQ Exam Preparation Materials: Benefits and Purposes of Clinical Pathways
NEW QUESTION # 179
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